JAYANTHA KUMARA
Phone: +64 27 787 7632 | Email: ssejayantha@gmail.com
Location: Auckland Central, Auckland 1010, New Zealand
Work Eligibility: Student Visa (20 hours per week, legally permitted)
Professional Summary
Dependable and hardworking professional with experience in customer support, supervision, and fast-paced environments. Currently pursuing a Master of IT in Auckland. Physically fit, safety-conscious, and eager to contribute to part-time opportunities in retail, warehouse, hospitality, or customer service.
Key Skills
- Customer Service (POS systems, complaint resolution, upselling)
- Retail Operations (stocking, merchandising, EFTPOS, cash handling)
- Warehouse Support (picking/packing, dispatch, inventory checks)
- Cleaning & Hygiene (food safety, commercial cleaning, workplace safety)
- Communication & Teamwork (multicultural team environments)
- Adaptability & Time Management
- Health & Safety Awareness (OSH practices, hazard identification)
- Problem-Solving & Reliability
- IT & Web Skills (WordPress, PHP/Laravel, SEO, GA4, Divi Builder, MySQL)
Work Experience
IT & Customer Support Roles | Colombo, Sri Lanka | 2013 – 2025
- Designed and maintained websites using WordPress, PHP, and MySQL
- Supported digital marketing campaigns and client communication
- Coordinated projects, improving teamwork and reliability
- Strengthened problem-solving and multitasking skills
Education
Master of Information Technology – Eastern Institute of Technology (EIT), Auckland, NZ (In Progress, Expected 2026)
Bachelor of Science – Rajarata University of Sri Lanka (Major in Physics, Chemistry, and Computer Science)
Higher Diploma in Information Technology – University of Colombo, Sri Lanka
References available upon request.