JAYANTHA KUMARA

Phone: +64 27 787 7632   |  Email: ssejayantha@gmail.com

Location: Auckland Central, Auckland 1010, New Zealand

Work Eligibility: Student Visa (20 hours per week, legally permitted)

Professional Summary

Dependable and hardworking professional with experience in customer support, supervision, and fast-paced environments. Currently pursuing a Master of IT in Auckland. Physically fit, safety-conscious, and eager to contribute to part-time opportunities in retail, warehouse, hospitality, or customer service.

Key Skills

  • Customer Service (POS systems, complaint resolution, upselling)
  • Retail Operations (stocking, merchandising, EFTPOS, cash handling)
  • Warehouse Support (picking/packing, dispatch, inventory checks)
  • Cleaning & Hygiene (food safety, commercial cleaning, workplace safety)
  • Communication & Teamwork (multicultural team environments)
  • Adaptability & Time Management
  • Health & Safety Awareness (OSH practices, hazard identification)
  • Problem-Solving & Reliability
  • IT & Web Skills (WordPress, PHP/Laravel, SEO, GA4, Divi Builder, MySQL)

Work Experience

IT & Customer Support Roles   |   Colombo, Sri Lanka   |   2013 – 2025

  • Designed and maintained websites using WordPress, PHP, and MySQL
  • Supported digital marketing campaigns and client communication
  • Coordinated projects, improving teamwork and reliability
  • Strengthened problem-solving and multitasking skills

Education

Master of Information Technology – Eastern Institute of Technology (EIT), Auckland, NZ (In Progress, Expected 2026)

Bachelor of Science – Rajarata University of Sri Lanka (Major in Physics, Chemistry, and Computer Science)

Higher Diploma in Information Technology – University of Colombo, Sri Lanka

References available upon request.